Expert claims handling services for drainage contractors and property owners
UKDP are experts in handling insurance claims for drainage repair. We have successfully resolved drainage issues affecting over 3,000 properties, in each instance successfully handling a claim through the owner's buildings insurance policy.
Drainage Contractors
If your customer has a valid claim for insurance cover, UKDP can handle the entire process for you. From registering the claim for the customer, through to producing a full report based on the information provided by the contractor, and negotiating a settlement with the insurer. All we need from you is a recorded survey and a site plan, we can do everything else including production of a Wincan report and estimate, leaving you free to get on with your job. Think of us as your extended claims handling team, enabling you to deliver an even greater service to your customers.
If you have one claim or a hundred that you need us to assist with, we charge a small percentage of the total claim value - purely on a case by case basis. If no valid claim exists, or the insurer turns a claim down, there is no charge to you or your customer.
Call us today on 0845 519 6044 or complete our enquiry form below to find out more about how we can help, and for free technical claims advice on any repair works you may currently be undertaking.
Click here to read a recent article in Drain Trader explaining more about how we can help drainage contractors.
Property Owners
If your drains are damaged and in need of repair, UKDP Claims Assist can handle everything for you. More often than not, the cost of repair of damaged private drains is covered under the terms of buildings insurance policies. However, it can be difficult to know whether the damage to your drains would be covered, and if so, how best you should communicate with your insurer. UKDP can assess the specifics of any damage present, as well as reviewing your existing insurance policy to understand whether a valid claim might exist. If so, and with your permission, we can arrange for a claim to be registered with your insurer on your behalf. A full report will be prepared for your insurer to exacting insurance industry standards (a copy of which will be provided to you) and all negotiations will be handled with your insurer through to settlement of your claim. UKDP will then arrange for the repairs to your drains to be undertaken as quickly as possible.
There is no cost to property owners for our service – although if a claim is successful, any excess on your insurance policy would be payable. If a claim is turned down, or if initial investigations show that a claim would not be valid, there would also be no cost to you.
If you are unsure whether UKDP can help, or if you would simply like some initial free advice and guidance, please call our team on 0845 519 6044, complete the enquiry form below or email info@ukdpsolutions.co.uk.
Enquiry Form:
Industry Survey Results
Councils across England and Wales gave us their views and opinions on the transfer of private drains and sewers before the new legislation took effect.
